Privacy Policy for Forensic Public Adjusters, Inc.
Effective Date: June 17, 2025
Forensic Public Adjusters, Inc. ("we," "us," or "our"), located at 2121 Avenue of the Stars, Suite 800 PMB #8014, Century City, CA 90067, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or interact with us in any other way. By using our services or providing your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
- Contact Information: Name, email address, phone number, mailing address.
- Identification Information: Social Security Number, driver’s license number, or other government-issued identification (only when necessary for claim processing or legal requirements).
- Financial Information: Bank account details, insurance policy information, or payment information for services rendered.
- Claim-Related Information: Details about insurance claims, property damage, or other information relevant to public adjusting services.
b. Non-Personal Information
- Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, or similar technologies to enhance your experience and analyze website performance.
c. Information from Third Parties
- Information provided by insurance companies, legal representatives, or other parties involved in your claim, with your consent or as permitted by law.
2. How We Collect Information
- Direct Interactions: When you provide information via forms, emails, phone calls, or in-person meetings.
- Website Interactions: Through our website, including contact forms, cookies, and analytics tools.
- Third Parties: From insurance providers, government agencies, or other authorized entities involved in your claim.
3. How We Use Your Information
- Provide public adjusting services, including processing insurance claims and communicating with relevant parties.
- Respond to your inquiries and provide customer support.
- Process payments for services rendered.
- Comply with legal and regulatory obligations.
- Improve our website, services, and customer experience through analytics and feedback.
- Send you updates, newsletters, or marketing communications (with your consent, where required).
4. How We Share Your Information
- Service Providers: Third-party vendors who assist with payment processing, website hosting, or claim management, under strict confidentiality agreements.
- Insurance Companies: To facilitate claim processing and negotiations, with your authorization.
- Legal Authorities: When required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We do not sell your personal information to third parties for marketing purposes.
5. Your Rights Under the California Consumer Privacy Act (CCPA)
- Right to Know: Request information about the personal information we collect, use, disclose, or sell.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information).
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, please contact us at:
- Email: privacy@fpa.us
- Phone: (855) 441-6031
- Mail: Forensic Public Adjusters, Inc., 2121 Avenue of the Stars, Suite 800 PMB #8014, Century City, CA 90067
We will verify your identity before processing your request and respond within 45 days, as required by law.
6–12. Additional Information
6. Data Security: We use reasonable safeguards to protect your information but cannot guarantee absolute security.
7. Data Retention: We keep data only as long as needed for business or legal reasons, then securely dispose of it.
8. Children’s Privacy: We do not knowingly collect data from individuals under 18.
9. Cookies: Our website uses cookies to enhance functionality. You may control this via browser settings.
10. Third-Party Links: We are not responsible for external websites linked from ours.
11. Changes to This Policy: We may revise this policy, and updates will be posted on our site.
12. Contact Us: For any privacy-related concerns:
- Address: 2121 Avenue of the Stars, Suite 800 PMB #8014, Century City, CA 90067
- Email: privacy@fpa.us
- Phone: (855) 441-6031
Last Updated: June 17, 2025
